Frequently Asked Questions
Training Courses
How are the Courses delivered? Courses are delivered Online via a ZOOM meeting.
How do I connect to the Session? The ZOOM meeting link can be found on the email sent to you at the time of booking
Can I cancel my booking? Once booked, course fees are non-refundable. please contact us if you have any challenges to attend your booked sessions.
Can my partner join the sessions? Yes - attendees are allowed to bring one additional adult from their household (This is intended for the attendee's Wife/Husband/Partner to be able to participate). Please do not share the Zoom link to non-attendees.
Do I have to be on camera during the sessions? No - you are not required to have your camera on during the sessions but it is encouraged as it does aid the learning process and collaboration.
Privacy Policy
Information which may be collected:
We receive, collect and store information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used and other session data. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications), comments, feedback.
We do not collect or hold your data for the purposes of marketing and we do not share or sell your data.
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Information usage:
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
Data Storage:
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Your Consent:
If you don’t want us to process your data anymore, please contact us at contact@neurohodgepodge.com
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Updates to Policy:
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.